Terms of Service

Cortex Edge FZ LLC  ·  Last updated: February 20, 2026

1 — Acceptance

By downloading or using CallRecap ("Service"), you agree to these Terms. If you do not agree, do not use the Service. The Service is operated by Cortex Edge FZ LLC, registered in RAK FZ, UAE. These Terms constitute a legally binding agreement between you and Cortex Edge FZ LLC.

2 — Description of Service

CallRecap is an Android application that provides call recording, transcription, AI-powered analysis, and productivity features. The Service is available in Free, Pro, and Business tiers. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3 — Eligibility

You must be at least 18 years old and have the legal capacity to enter a binding agreement to use CallRecap. By using the Service you represent that you meet these requirements.

4 — User Responsibilities & Call Recording

You are solely and entirely responsible for ensuring your use of the call recording feature complies with all applicable laws in your jurisdiction and every jurisdiction where any party to a recorded call is located. Call recording laws vary significantly — many jurisdictions require consent from all parties before recording. It is your responsibility to obtain any required consent.

Cortex Edge FZ LLC does not provide legal advice. The availability of the recording feature does not imply its legality in your jurisdiction. You acknowledge that illegal recording may result in severe civil and criminal penalties, for which Cortex Edge FZ LLC bears no responsibility whatsoever.

5 — Subscriptions & Billing

6 — Cancellation & Refunds

CallRecap offers a 7-day free trial so you can evaluate the Service before any charge occurs. No payment is required to start a trial.

After the trial, subscriptions are billed monthly. Payments are non-refundable. No refunds or credits are issued for any unused portion of a billing period, unused features, or any other reason. You may cancel at any time via the Manage Subscription option in the app or by contacting us. Upon cancellation, paid features remain active until the end of the billing period. Your data remains accessible.

The only exception is a verified technical failure that completely prevented use of the Service during a billing period — contact us and we will review on a case-by-case basis.

EU & UK consumers: By starting your subscription and accessing paid features immediately, you expressly request that the Service begin before the 14-day statutory withdrawal period expires and you acknowledge that you thereby waive your right of withdrawal once the Service has commenced.

7 — Intellectual Property

CallRecap's design, code, and branding are the exclusive property of Cortex Edge FZ LLC. Your recordings, transcriptions, and data remain your property. By using the Service you grant Cortex Edge FZ LLC a limited license to process your data solely for the purpose of providing the Service.

8 — Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CORTEX EDGE FZ LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING:

9 — Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CORTEX EDGE FZ LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE.

Without limiting the foregoing, Cortex Edge FZ LLC shall not be liable for: lost or corrupted recordings; inaccurate transcriptions; misleading AI analysis outputs; any legal consequences arising from your recording activities; service interruptions; data loss; security breaches; or your reliance on any output provided by the Service.

Our total aggregate liability for all claims shall not exceed the total subscription fees you paid in the 12 months preceding the claim, or USD $100.00 — whichever is less. These limitations apply regardless of the form of action, whether in contract, tort, or otherwise.

10 — Indemnification

You agree to indemnify, defend, and hold harmless Cortex Edge FZ LLC and its officers, directors, employees, and affiliates from and against any and all claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of the Service; (b) your recording of any call, including any claim that such recording was made without legally required consent; (c) your violation of these Terms; (d) your violation of any applicable law; or (e) any claim by a third party that your use of the Service caused them harm.

This indemnification obligation survives termination of your account.

11 — Service Availability

We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance or unforeseen issues may temporarily affect availability.

12 — Account Termination

We may suspend or terminate accounts that violate these Terms, at our sole discretion, with or without notice. You may delete your account at any time. No refund is issued upon termination. Upon account deletion, your data will be removed in accordance with our Privacy Policy.

13 — Governing Law

These Terms are governed by the laws of the United Arab Emirates. Disputes shall be resolved through the courts of Ras Al Khaimah. Any claim arising out of these Terms must be brought within one (1) year of when it arose, or it is permanently barred.

Class action waiver: To the fullest extent permitted by law, you agree that any dispute will be resolved on an individual basis only, and not as part of a class, consolidated, or representative action.

14 — Changes

We may update these Terms. Significant changes will be communicated via the app or email at least 14 days in advance. Continued use after changes take effect constitutes acceptance.

15 — Contact

thecallrecap@gmail.com

Cortex Edge FZ LLC · RAK FZ, UAE